The Kenya Alliance of Resident Associations (KARA) leadership held a meeting with the Nairobi City County Governor H.E. Sakaja Arthur Johnson at City Hall to discuss service delivery priorities for Resident Associations in Nairobi and share views on establishment of a structured and effective mechanism of engagement with the County Government.


Discussions at the meeting touched on service delivery efficiency, effective engagement between the County Government and Resident Associations, addressing specific service delivery challenges and especially in regard to uncontrolled development, noise pollution, water shortage, public spaces grabbing and garbage collection.

Speaking at the meeting, the Governor stated: “We are committed to restoring order and dignity for Nairobi residents and Resident Associations are critical stakeholders who we must work with through KARA to achieve this goal.” 

KARA CEO Henry Ochieng on his part said: “Resident Associations are keen to engage with the County Government in a structured, effective and meaningful way. We welcome the Governor’s positive attitude towards working with KARA and will support every initiative by the County Government aimed at improving service delivery standards and access.” 

One of the outcome of the meeting was for Resident Associations to be represented in the County Planning & Technical Committee. Kara nominated Dr. Arch. Abdulmalik Gichuki who has officially been appointed by the Governor to represent Resident Associations in the Committee.  Dr. Gichuki is currently the Chairman of South C Residents Association. He is a registered Architect and development consultant with experience in Project Design, Procurement Documentation, Project Management, Construction Management, Human Resource Management and Financial Management with over 43 years work experience in East Africa, West Africa and Saudi Arabia.

The meeting also agreed on the following action points:

  • There will be representation of Resident Associations in the various County Administration Boards and Committees including the proposed five Administrative Boroughs to ensure effective and inclusive public participation.
  • KARA and the County Government will partner in the development of shared digital platform for service delivery monitoring and effective engagement between the County Government and Resident Associations.
  • Quarterly Governor’s Roundtable Forum with Resident Associations will be convened to take stock of service delivery status and jointly agree on solutions for existing and emerging issues.
  • A roadmap on Nairobi County Environment and Circular Economy Programme on waste management will be developed in collaboration with Resident Associations and other stakeholders.
  • A Memorandum of Understanding (MoU) between Nairobi City County Government and KARA will be developed to facilitate structured engagement with all the Resident Associations in Nairobi on service delivery issues.
  • The Governor committed to decisively deal with noise pollution challenges, uncontrolled development, water shortages, grabbing of public spaces and poor waste management among other service delivery issues.

We look forward to working with the County Government to effectively address the service delivery issues that are being experienced in various neighbourhoods.