The Kenya Alliance of Resident Associations (KARA) and Nairobi Metropolitan Services (NMS) signed a Memorandum of Understanding (MoU) to provide a framework for collaboration on service delivery agenda.

The MoU was signed by Major General Mohamed Badi representing NMS and Mr. Henry Ochieng representing KARA. Under the MoU, KARA and NMS will collaborate on a number of areas including:

  • Promoting effective participation of Resident Associations in various decision making processes.
  • Facilitating effective implementation of the Nairobi City County Community and Neighborhood Associations Engagement Act, 2016.
  • Protection and recovery of public open spaces and recreational facilities as well as public assets.
  • Delineation of respective areas and zones which may be recognized as areas of the respective Associations.
  • Promoting capacity building measures for Resident Associations.

The signing of the MoU follows a commitment made by the Director General of NMS, Major General Mohamed Badi, when he addressed KARA virtual forum on 15th September 2020. Major Badi committed to streamline engagement with Resident Associations and ensure that they are actively involved in various service delivery processes. The MoU recognizes KARA as the focal point for Community and Resident Associations engagement with NMS on service delivery issues. 

KARA CEO Mr. Henry Ochieng welcomed the partnership and applauded NMS for the service delivery achievements they have realized so far. He stated that KARA was keen to ensure access to better services by residents of Nairobi Metropolitan Area and will work with NMS towards effective attainment of this goal. “Effective service delivery requires structured engagement among various stakeholders and we appreciate NMS for embracing partnership with Resident Associations in carrying out its mandate. We look forward to working with NMS in finding sustainable solutions to service delivery challenges facing residents of Nairobi Metropolitan Area” He said.

The MoU will remain valid for two years whereupon it may be extended for such a period and on such terms as may be agreed upon by the Parties.